About Us

We are proud to be the first Minority Women-Owned Independent Care Coordination Organization in the state of Washington. Founded in 2018, our mission has always been to provide compassionate, culturally competent, and holistic care solutions tailored to the unique needs of underserved communities.

Our organization was born from a deep commitment to bridging gaps in healthcare, addressing systemic inequities, and ensuring that everyone—regardless of background—receives equitable access to resources and support.

When the COVID-19 pandemic hit, the healthcare landscape changed overnight. In response to the growing needs across King, Pierce, and Snohomish counties, we rapidly scaled our operations to meet the unprecedented demand. Our team played a critical role in delivering essential services, including care coordination, health education, resource connection, and mental health support, helping individuals and families navigate the pandemic's challenges.

• Care Coordination: We connect clients with medical, social, and mental health services to ensure their overall well-being.
• Health Equity: We advocate for policies and practices that promote equitable healthcare access and outcomes for marginalized populations.
• Community Support: We partner with local organizations to provide outreach, education, and resources that empower individuals to take control of their health.

As a minority and women-led organization, we bring lived experience, empathy, and a deep understanding of the communities we serve. Our trauma-informed, patient-centered approach ensures that care is not only effective but also respectful of each individual's unique story and needs.

Lydia Nichols, MSN, RN, CHL

Founded and led by Lydia Nichols, our organization was built on a powerful vision: to bridge healthcare gaps by bringing community-based case management directly to the people who need it most. With a background rooted in nursing, trauma-informed care, and holistic support, Our collective mission is to empower underserved communities by breaking down barriers to access and ensuring that healthcare services are culturally responsive, accessible, and centered around the needs of the whole person. 

We are a Medicaid and Humana-approved provider, proudly serving communities across multiple regions with accessible, community-based care coordination.

Washington State:

• King County
• Pierce County
• Snohomish County

North Carolina:

• Cumberland County
• Hoke County
• Moore County
• Bladen County

At Integrated Wellness CMS, we believe in providing our clients with an exceptional experience that leaves them feeling renewed, refreshed, and rejuvenated. Our journey began with a passion for wellness and a desire to share it with others.

Together, we bring a holistic approach to case management and wellness, ensuring that each individual's unique needs are met with empathy, expertise, and care.